Frequently Asked Questions

Q. What happens is If don’t have a 3G signal?
A. If the booth doesn’t have signal, your photos will be uploaded as soon as the booth comes back to us.

Q. Can I use a WIFI signal?
A. Unfortunately not, our booth come pre-configured.

Q. How much is the security deposit?
A. The security deposit is £100. This will be refunded in full so as long as the booth is returned on time, and in the condition it left 123booths.

Q. My event has been canceled can I have a refund?
A. We offer a 50% refund if its over 31days until the event, unfortunately we are unable to offer a refund if it is under 31days.

Q. Do I have to pay in full when booking, or can I just pay a deposit?
A. We require payment in full in order to secure your booking.

Q. Am I able to book a printer for nationwide delivery?
A. Unfortunately due to the size and weight we are unable to supply it nationwide.